Terms of service

About these terms

These terms apply to your use of the Gurena Living online store. Our store is currently being prepared and is not accepting orders. Illustrative campaign images are used to present our departments; the individual product listing will describe the item offered for sale.

Using our store

Please provide accurate information when contacting us or placing an order. Do not misuse the website, interfere with its operation or use it for unlawful purposes.

Products, pricing and orders

Before placing an order, review the product description, price, currency, delivery charges and any applicable taxes shown at checkout. Product availability and delivery eligibility may vary by location. If we discover an error or cannot fulfil an order, we will contact you and explain the available options, including a refund where appropriate.

Shipping and returns

Read our Shipping policy for delivery information and our Return and refund policy for our 30-day change-of-mind policy and help with faulty, damaged or incorrect goods.

Privacy

Our Privacy policy explains how personal information is handled when you use this store.

Consumer rights

Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded, including guarantees and remedies under the Australian Consumer Law.

Questions and updates

Contact us through our Contact page if you need help. Updates to these terms will appear on this page and will not retrospectively remove your rights in relation to an existing purchase.