Shipping policy

Shipping destinations

Gurena Living is preparing to serve Australia and North America, including Canada, the United States, Mexico, Central America and the Caribbean. Our store is currently in preparation and is not accepting orders. International delivery options and rates are still being finalised.

Delivery options and costs

When ordering is available, eligible shipping methods and charges will be displayed at checkout for your delivery address. Please review these before paying. If your address has no available delivery option, contact us before placing an order.

Processing and delivery estimates

Product-specific processing and delivery estimates will be confirmed before the store opens for orders. Delivery estimates depend on the destination and carrier and are not guaranteed arrival dates. We will make any known delivery restrictions clear before purchase.

Delivery questions

Please use our Contact page for shipping enquiries, address corrections or help with a delayed or damaged delivery. Include your order number if you have one.

Returns

For return shipping and damaged or incorrect items, please read our Return and refund policy. Nothing in this policy limits applicable consumer rights.